At TotalGamingHQX, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and purchase our products.
1. Information We Collect
We may collect the following types of information when you use our website or make a purchase:
- Personal Information: Name, email address, billing and shipping address, and phone number.
- Account Information: Information related to your account registration, such as username and password.
- Usage Data: Information about your interaction with our website, such as pages viewed, items added to the cart, and IP address.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To process and fulfill orders for our e-commerce products.
- To provide customer support and respond to your inquiries.
- To send transactional emails, including order confirmations and shipping updates.
- To improve our website functionality and enhance your shopping experience.
- To communicate promotions, offers, and updates, with your consent.
3. Data Sharing
We do not sell or share your personal information with third parties. However, your data may be shared with trusted service providers who assist us with:
- Payment processing.
- Order fulfillment and delivery.
- Website hosting and analytics.
These service providers are obligated to keep your information secure and use it only for the specified purposes.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data and secure storage systems.
5. Your Rights
As a user, you have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request corrections to inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
- Opt-Out: You can unsubscribe from marketing communications at any time.
6. Cookies
Our website uses cookies to improve functionality, analyze traffic, and enhance your browsing experience. Cookies allow us to remember your preferences and optimize site performance. You can manage your cookie preferences through your browser settings.
7. Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and the revised date will be indicated.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: [email protected]